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CRM RSS Feeds compatibility IE11

Jun 26, 2017 at 10:16 AM


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Hello experts.
Help, please, to solve the problem. We are trying to display the RSS\ATOM feed in the widget(fig-1.png) The class returns an xml file (fig-2.png). The browser adds a header and other tags. The <head> iframe response prescribes "X-UA-Compatible" content = "IE = 7"(fig-3.png). In IE11 the content is not displayed. It is only displayed in compatibility mode(5-6-7-8)(fig-4.png). Main portal page have "X-UA-Compatible" content = "IE=EDGE" in <head>.

We can set CRM_THTMLB_IE_COMP = 8 (SU01), but then many other items are not displayed. This option is not suitable.
We tried to replace <meta> iframe: 1 pass sap-ie =*(different values) through url for iframe 2 response->set_header_field("X-UA-Compatible") but we still have "X-UA-Compatible" content = "IE = 7" in <head> response iframe. Perhaps will we try the other way?
PS sorry for bad english

fig-1.png (19.1 kB)
fig-2.png (22.9 kB)
fig-3.png (33.0 kB)
fig-4.png (25.1 kB)
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1 Answer

Varun Agarwal
Sep 04, 2017 at 07:03 AM

Currently I am suspecting that the widget you configured for the RSS feed does not support IE11 standards mode.

Can you please provide the URL you configured for the RSS feed.

Please also open the URL separately and open F12. Does the developer tool show Edge or IE11 document mode?

If not, please change it manually to Edge or IE11 document mode. Does it break the feed as well?

If yes, can you please try to enable enterprise mode for CRM and check if issue persists.

However, please note that it would only be a workaround as the CRM WebClient UI does not support enterprise mode. In order to display the feed in IE11 stanards mode, you need to contact the owner of RSS feeds to provide you with an updated url (if this is possible) which is running in higher IE version.

Thank you and best regards,

Varun Agarwal

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