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Former Member

SAP JAM feed update "via API" is annoying users

Hi Folks,

I am very thankful of this blog writer Mr. Srivastava and all other mentors who has shared their experience to solve all of our SAP JAM & SAP C4C integration related issues.

I have also one question about SAP JAM & SAP C4C integration scenario.

We have successfully integrated SAP JAM & SAP C4C for our environment. all feeds updates are working fine in both systems. however some users in SAP JAM see some updates on their SAP JAM feed home page with “via API” as a common message attached to all updates.

I have gone through all feed related settings to stop “via API” updates. Since these updates are annoying to users in SAP JAM. From above document step no. 13 I have cross checked that in our integration scenario “Specifies whether SAML Assertions will be accepted from this IDP”. is enabled/checked in.

is there any specific settings to be done to stop these “via API” updates or this is regular behavior/standard functionality of SAP JAM feed.

a below pictures are lined for reference.

jam-feed-error.png (51.0 kB)
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1 Answer

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    Former Member
    Jul 13, 2017 at 03:56 PM


    The words "via API" indicate that the post is generated by Cloud for Customer rather than SAP Jam. It is standard behavior. The 'via API' text can be edited on the SAP Jam side using the SAP Jam text replacement feature. If users are getting feeds that they do not want, there are many filtering options within C4C that each user can elect to 'turn off'. I hope this is helpful.

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