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BPC 10NW Data Collection doesn't save

Hello Experts,

Question: when triggered data collection it shows message "There is no data to save"

Background: now this will be a bit tricky to explain. I have 2 input forms I distribute and collect, both files share the same dimensions however Form 1 is driven by cost centre, form 2 by profit centre. The process is:
- Distribute input templates by email - no issues
- User updates offline files with numbers and emails back to me - no issues
- I upload data using collection wizard - an issue. Form 1 is uploaded successfully. Form 2 is uploaded with message "There is no data to save"

To confirm both files are identical in design apart from driving dimension.
What I have noticed is when Form 2 is uploaded it looks like the file is opened -> refreshed (values "disappear") -> saved -> no data to save message.

To confirm there's no VBA in background to refresh worksheet/book.

Anyone had a similar problem?

Thanks!

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1 Answer

  • Best Answer
    Jun 26, 2017 at 12:38 PM

    There is something wrong with your template... But you have to investigate yourself. There is no magic answer without very detailed info.

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