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Former Member
May 07, 2007 at 06:23 AM

Portal login error

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Hello Friends,

We are getting an error when we try to login to the Portal.

No pages are displayed and if we select any of the tabs the error remains the same, please help if anyone has a solution to the error mentioned below :

<u>Getting this error when we login to the Portal</u>

<b>Portal Runtime Error

An exception occurred while processing a request for :

iView : N/A

Component Name : N/A

com/sapportals/wcm/WcmException.

Exception id: 01:29_07/05/07_0013_3186050

See the details for the exception ID in the log file</b>

<u><b>Error in Log file defaultTrace</b></u>

Caused by: java.lang.NoClassDefFoundError: com/sapportals/wcm/WcmException

-


Loader Info -


ClassLoader name: [sap.com/com.sap.km.application]

Parent loader name: [com.sapportals.portal.prt.util.AutoClassLoader@26044b0b]

No references !

Resources:

/usr/sap/AB4/DVEBMGS00/j2ee/cluster/server0/apps/sap.com/irj/servlet_jsp/irj/

root/WEB-INF/portal/portalapps/com.sap.km.application/lib/km.appl.portal.portalc

omp_api.jar

/usr/sap/AB4/DVEBMGS00/j2ee/cluster/server0/apps/sap.com/irj/servlet_jsp/irj/

root/WEB-INF/portal/portalapps/com.sap.km.application/lib/km.appl.portal.portal_

api.jar

-


The error occurred while trying to load "com.sapportals.wcm.repository.runtime.C

mStartupException".

at com.sap.engine.frame.core.load.ReferencedLoader.loadClass(ReferencedL

oader.java:401)

at java.lang.ClassLoader.loadClassInternal(ClassLoader.java:302)

at java.lang.Class.forName0(Native Method)

at java.lang.Class.forName(Class.java:219)

at com.sapportals.portal.prt.core.broker.PortalServiceItem.__createServi

ceInstance(PortalServiceItem.java:733)

at com.sapportals.portal.prt.core.broker.PortalServiceItem.getServiceIns

tance(PortalServiceItem.java:546)

at com.sapportals.portal.prt.core.service.ServiceManager.get(ServiceMana

ger.java:185)

at com.sapportals.portal.prt.component.PortalComponentRequest.getService

(PortalComponentRequest.java:747)

at com.sapportals.wcm.portal.component.base.ControllerComponent.prepareR

equest(ControllerComponent.java:179)

at com.sapportals.wcm.portal.component.base.ControllerComponent.getPage(

ControllerComponent.java:114)

at com.sapportals.portal.htmlb.page.PageProcessorComponent.doOnNodeReady

(PageProcessorComponent.java:62)

at com.sapportals.portal.prt.component.AbstractPortalComponent.handleEve

nt(AbstractPortalComponent.java:388)

at com.sapportals.portal.prt.pom.ComponentNode.handleEvent(ComponentNode

.java:252)

at com.sapportals.portal.prt.pom.PortalNode.fireEventOnNode(PortalNode.j

ava:368)

at com.sapportals.portal.prt.pom.AbstractNode.addChildNode(AbstractNode.

java:340)

at com.sapportals.portal.pb.PageBuilder.createAndAddEmbeddediView(PageBu

ilder.java:174)

at com.sapportals.portal.pb.PageBuilder.createiView(PageBuilder.java:387

)

at com.sapportals.portal.pb.PageBuilder.createAndAddiViews(PageBuilder.j

ava:230)

at com.sapportals.portal.pb.PageBuilder.doOnNodeReady(PageBuilder.java:5

72)

at com.sapportals.portal.prt.component.AbstractPortalComponent.handleEve

nt(AbstractPortalComponent.java:388)

at com.sapportals.portal.pb.PageBuilder.handleEvent(PageBuilder.java:741

)

at com.sapportals.portal.prt.component.CachablePortalComponent.handleEve

nt(CachablePortalComponent.java:703)

at com.sapportals.portal.prt.pom.ComponentNode.handleEvent(ComponentNode

.java:252)

at com.sapportals.portal.prt.pom.PortalNode.fireEventOnNode(PortalNode.j

ava:368)

at com.sapportals.portal.prt.pom.AbstractNode.addChildNode(AbstractNode.

java:340)

at com.sapportals.portal.prt.core.PortalRequestManager.runRequestCycle(P

ortalRequestManager.java:642)

Thanks,

Amit.