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Complete notification in QM02 along with the task assigned to it.

Hello Experts,

I have a requirement that whenever complete notification button is clicked all the task of assigned to that notification should also be closed along with the notification.

Requirement is to close Task along with notification so that no discrepancy exist.

Thanks

HG

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2 Answers

  • Jul 11, 2017 at 06:12 PM

    I think the prerequisite in Notification processing is that TASKS should be closed first and only then the Notification Completed functionality could work, and not the other way round when tasks are still open. Specially, if there are half-processed tasks, then it would create an issue, which should be considered during your enhancement process. For finding out Enhancements, please follow the link to find out the most appropriate one starting with QQMA* - https://blogs.sap.com/2013/08/10/user-exits-sap-qm/ This is a great placeholder with majority of QM enhancements I keep referring to.

    Please work with ABAP team with your enhancement and update us.

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  • Jun 26, 2017 at 01:28 PM

    Development required for that.

    Craig

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    • Look at the enhancements available for notifications. There are numerous ones out there. I'm sure there is one that is probably triggered when you complete the notification.

      There are several threads available that list QM enhancements. Or use CMOD to find them. You can work with a developer to see which ones make sense.

      Craig