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User guide for 'IT Service Management' & 'Test Suite' in Solution Manager 7.2

Hi,

We have been using Solution Manager 7.2 for Change Request Management and wish to expand to its other functionalities such 'IT Service Management' and 'Test Suite'.

Can you please share user guides on how to configure them or recommend related training that I could benefit from?

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1 Answer

  • Jun 26, 2017 at 04:40 AM

    Hello Shilpa,

    You can find details regarding ITSM at the following link. This link will help with relevant info for ITSM implementation.

    https://wiki.scn.sap.com/wiki/display/SAPITSM/ITSM+and+ChaRM+in+SAP+Solution+Manager+7.2

    Regards

    Aditya

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