BI - Portal SSO problema

[Former Member]

Hello Gurus,

We have recently configured our EP 7.0 SP09 patch 10 instance with BI 7.0 for single sign on purposes.

We have taken care of all the instructions for SSO/Broadcasting setup as per the diagnostic tool and the report RSPOR_SETUP and have also applied the necessary correction notes and upgraded our EP-SERV component to patch 10.

But when we try to execute some of the queries onto portal through BEx web analyser, very inconsistently we get this 'System received an expired sso ticket' error.

And if we click on the link again or refresh the page it works sometimes.

Please help me resolve this issue.

[Former Member]

Hi,

Please refer to the following SAP Note : 1013230

It discusses about the same problem.

Hope this helps.

Cheers,

Sunil

PS: Reward points for helpful answers.

[Former Member]

Hi Sunil,

Thanks for the response. I have already gone through this SAP note which actually points to two other SAP notes ( 979995 and 1009503) asking us to apply latest patch for EP-SERV component on our SP09 version.

Inspite of applying patch 10, which is the latest, we are facing this constant error.

Any ideas/Suggestions?

Regards

Srinidhi

[Former Member]

Hi,

Do an SM50 trace in the BI system with security level set to 2 in order to get a more detailed error message.

Regards

Dagfinn