on 06-22-2017 10:32 AM
Hello,
I'm trying to set-up the internal number range for leads, opportunities, sales quotes and sales orders but i'm not to change them, the system doesn't allow me. I want to set-up internal number range as following:
Leads: 0000000001-1999999999
Opportunities: 2000000000-3999999999
Sales quotes: 4000000000-6999999999
Sales Orders: 7000000000-9999999999
Any clue how can I set up them like above? Cloud you please give a hint?
Thank you in advance.
Best Regards,
Andre
The number ranges in C4C can't be changed in quite the same way as in on-premise world. However you can still achieve what you want as long as you've not created any data for the relevant objects. Here is the approach to follow:
From memory, all the object other than opportunity can be changed by using 1. For opportunity, you need to use 2.
If you've already created data, you are limited to what you can do - mainly you can't choose a number which is lower than the current number.
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