link rule with workflow

[Former Member]

Hi everyone,

I'm new to workflows and I'm testing the creation of rules. I created the fm to determine the right agent, I created the rule, but I'm having some problems linking the rule with my workflow. Can someone point me in the right direction ?

thanks !!

[Former Member · Accepted solution]

Hi Bjorn

Open the step you want to assign the role to in the workflow builder (make sure it is a dialog or decision task). In the Agents section choose 'Role (or Rule dep on Release level)' and put the number of your rule in the next field to the right (do not enter the 'AC' identifier).

Hit enter and you will see the Binding button appear. Use this to assign elements from your workflow container to your rule parameters.

Regards

Gareth