In GP how to get work items in outlook inbox

[Former Member]

Hi,

Any one can explain me how to send work items to Outlook Mail. This option is there in ABAP work flow. I need solution in GP.

Please give any sloution.

Thanks,

Sunil

[Former Member]

Hi Sunil,

There is no solution out of the box for GP. However, you can configure the UWL to send notification when a work item is assigned. If you have configured GP with the UWL, then you should be able to get an email on work item assignement.

If a new UWL task is created you can setup the portal in that ways, that Emails are sent to the mailaddress which saved in User profile. Therfore you have to

a.) navigate to

System Administration -> System Configuration -> Universal Worklist and Workflow -> Workflow -> Engine.

Edit Property: Notification Service ,

=> Choose: com.sap.workflow.es.notificator.JavaMailNotification

b.) After that you must confiure the "Mail" in the Portal:

System Administration -> System Configuration -> Universal Worklist and Workflow -> Workflow -> Mail.

Hope this helps,

Best regards,

David

[jonathon_sells3]

Hi David,

I followed your steps. However in step a) you said

=> Choose: com.sap.workflow.es.notificator.JavaMailNotification.

My option is a drop down list that says: Java Mail

I am assuming this will achieve the same result?

Thank you

Jon Sells

[Former Member]

Hi Jonathon,

in our last project, we faced the same problem and resolved it with a standard notification CO:

- we put a notification CO (+ action) in front of the action you mentioned (that one that generates the UWL's workitem and provides the CO for manual processing)

- the notification's addressee will be the current processor, who is also the guy to do the manual processing

- the notification email contains a link to the process' current workitem, which is the action you mentioned (e.g. a webdynpro form or whatever the manual processing is)

The result is, that there will be an automatically sent notification, followed by the normal manual processing. And our client was happy to be able to customize every single email.

See this link for email administration: http://help.sap.com/saphelp_nw04s/helpdata/en/43/f9097d1b607061e10000000a1553f6/frameset.htm

Best regards

Daniel