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Cannot access developer instance after merge developer account with S-ID

Jun 20, 2017 at 05:23 AM

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Teranit Jiarapatanakom

I cannot access my SAP Jam developer instance.

After I merge my developer account with S-ID account, I can access the overview page - https://account.hanatrial.ondemand.com/cockpit#/home/service/jam/overview

But the link "go to service" disappears.

Please help. My email account is teranit@ntksoftware.com

SAP Jam Collaboration
hanatrial | ondemand | developer instance | s-id
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Christian Happel Answered
Jun 30, 2017 at 01:33 PM
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I think your URL is missing the cloud platform account. It should look like this:

https://account.hanatrial.ondemand.com/cockpit#/acc/ Platform account>/service/jam/overview

You might want to navigate back to Home.

Click Go To Neo Trial

Select Services on the left

And navigate to SAP Jam

That should solve it.

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