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Former Member
Apr 24, 2007 at 09:15 PM

Queries about Production Support

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Hi Experts,

Can some one please explain about the Support / Production / Maintenance project activities?

1. What could be the responsibilities of XI developer in Production Support?

2. Explain about... what is Level 1, Level 2, Level 3 support? XI developer role will be responsible for which Level of support (Level 1/2/3)

3. Can you please mention some common or real or usual issues or errors need to be encountered / need to troubleshoot?

Thanks in advance.

Shriya