Skip to Content
author's profile photo Former Member
Former Member

Response of E-mail campaign to be captured as an Activity


Using Campaign Automation, I create a E-mail campaign without a survey integrated. Customer sees the mail. If he is willing with the proposition he will respond favorably. <b>This positive response needs to be captured as an activity in CRM 4.0.</b>

Pls suggest the config process reqd for this

1. Without Win client Scenario

2. With Winclient scenario

Thanks & Regards,


Add a comment
10|10000 characters needed characters exceeded

Assigned Tags

Related questions

1 Answer

  • Posted on Apr 24, 2007 at 08:32 PM

    Hello Raju,

    do you have the Add On fro Service Industries? There you can use the E-Mail Response Management. Why can't surveyes been used via a link sent with the Mail?



    Add a comment
    10|10000 characters needed characters exceeded

Before answering

You should only submit an answer when you are proposing a solution to the poster's problem. If you want the poster to clarify the question or provide more information, please leave a comment instead, requesting additional details. When answering, please include specifics, such as step-by-step instructions, context for the solution, and links to useful resources. Also, please make sure that you answer complies with our Rules of Engagement.
You must be Logged in to submit an answer.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MB each and 10.5 MB total.