Portal critical error

[Former Member]

Hi to everybody.

Strange situation.

Some of customer employees recieve a critical error when enter the production portal.

Customer is using Danish language.

We are using a central user administration. All users have the same language setting every where is Danish and in the Portal also, but some of them receive an exception when enter the portal.

When I have changed language in the portal to english everything works, but with danish, they can't see a content.

I'll be appreciated if somebody helped me!

Jury

[Former Member]

We had this problem because of this:

Note 1081074 - Successful authentication but wrong user is shown.

BR

Jurijs

[Former Member]

Hi Jurijs,

Please provide more info on the exception.

What is the exception shown on screen, and what can you see in the portal log files?

Regards,

Johan

[Former Member]

Hi Johan.

Thanks for answer.

When user enter the portal it receives exception:

<i><b>Critical Error

A critical error has occured. Processing of the service had to be terminated. Unsaved data has been lost.

Please contact your system administrator.</b>

</i>

P.S. Now for me is only portal available, so where in the portal I can see some helpfull information about this error, what you can suggest?

Best regerds

Jury

[Former Member]

Hi Jury

Could you post the log file details?

Cheers.

[Former Member]

Jurijs,

Go to http://hostname:port/nwa for netweaver administrator, Choose monitoring -> Logs and traces -> default trace.

In there should be a more detailed error message and stack trace.

Regards,

Johan

[Former Member]

Thanks a lot for information.

I don't know the real reason, but problem has been solved by his self, I have heard that maybe there are some problems from SAP side.

If somebody know the real reason please write me!

Jury