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CMC Server List not displayed

Jun 19, 2017 at 03:31 PM

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Pietro Cennamo

Hi,

we're experiencing a problem accessing Server list in CMC (BO 4.1 SP6). When we try to access that page, CMC respond with an error: "while trying to invoke the method com.businessobjects.sdk.plugin.desktop.metricdescriptions.IMetricDescriptions.getServerKindDescription(java.lang.String, java.util.Locale) of a null object returned from com.businessobjects.cmc.kind.server.ServerListBeanUre.access$000(com.businessobjects.cmc.kind.server.ServerListBeanUre)".

Someone could help us?

SAP BusinessObjects - Web Intelligence (WebI)
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Pietro Cennamo Answered Jun 22, 2017 at 10:10 AM
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Hi Denis,

thanks for your answer. Yes, Server tab has always worked before.

Actually, we had corruption problems with CMS DB, so it seems you're right. We'll try to re-create SIA.

Regards,

Andrea

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Denis Konovalov Answered
Jun 19, 2017 at 04:09 PM
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Did it worked before ?
Were there any changes done to the environment ?
Sounds like a server or servers entry in the CMS DB are corrupted.
You can try to re-create SIA and see if it'll fix it.

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