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Former Member

UME Actions - Manage All User Passwords

Hello everyone,

I am trying to create a role for our service desk to be able to manager users and be able to unlock them and/or reset their passwords. So I created a role with the identity management iview and gave the role the assigned action "Manage_All_User_Passwords". On sap" target="_blank">http://help.sap.com/saphelp_nw04s/helpdata/en/5f/670db7939b8e48999d65f8a05ad611/frameset.htm">sap help it says of this action:

"Provides permissions required by a user to change the password of other users independent of company. This also enables the user to view all user profiles."

Now the problem comes in with users in different companies. Any user I assign this role to is only able to search for users in their own company. Is there some other configuration I need to do or permissions I need to change to be able to manage the passwords of users in different companies?

We are running NW04s SPS10

Thanks for any help,

Chris Bahr

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  • author's profile photo Former Member
    Former Member
    Posted on Apr 25, 2007 at 03:05 PM

    Sorry to bump this, but I'm really stumped by this. There must be some configuration I'm missing or some known error I don't know about. I've got a message open with SAP but haven't heard back from them. Has anyone experienced a similar problem or gotten it to work?

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    • Former Member Former Member

      Yonko,

      The role's assigned to my test user are all user created. There are no other assigned actions that would interfere. I have not assigned the delegated user admin role as this would give more power to the user than we want. What we are going for is a role for our support people to be able to unlock and reset people's passwords. So we just want them to be able to be able to unlock and reset the passwords of all users in all companies, which I assumed manage all user passwords would do, but I am obviously missing something.

      Best Regards,

      Chris

  • author's profile photo Former Member
    Former Member
    Posted on May 07, 2007 at 04:14 PM

    As per my message with SAP, they have confirmed that there is a problem with the Manage All User Passwords action and that it will be fixed in SP13 later this year.

    The number I was given was SAP Note No. 1020364 "SAP NetWeaver AS Java 7.00 SP13 - List of Corrections"

    Thanks everyone for their suggestions

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