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Former Member
Apr 19, 2007 at 03:51 PM

Portal Notification Issue

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Hi,

We're in the process of getting our help desk to do all the user locks/ and unlocks. As such we'd like them to receive the notifications when a user is locked and wants support.

I've changed the UME parameter:

ume.notification.admin_email=testemail@XYZ.com

The email now sends successfully to that email address but they email body contains:

Dear <Username>

This <username> is one taken seemingly random from the list of portal users. The email is sent correctly but the body text is incorrect. Does anyone know if there is a parameter to change that?

Thanks

Jeff