on 04-19-2007 2:56 PM
When trying to start the DB (SAP) I get the following Error:
-24993 DBM ERR_RTEEXT: runtime environment error
ERR -24993 DBM 1,Open Registry:No such file or directoryIndepPrograms
Please can anybody help me
Hello,
it sounds like the database software installation is not working correctly.
When it is an SAP System it would be helpful to have an official custoerm call and a connection to your system.
Which OS-System do you use? The database version is interesting as well? Did you get any information in knldiag, I don't think so. I sounds that the database even does not reach admin state.
The best would be to have a look directly on the system.
Regards, Christiane Hienger
MaxDB Development Support
SAP AG
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hi
well the os is suse 8 and Maxdb ver 7.5 upgraded from 7.4.so i have the log file from dbmsrv.prt.I did an offline restore and it looks like its failing to find the path to the env variable .here is the log file entries
:# more dbmsrv_mntk2.prt
-
Date Time TID(hex) Typ MsgID Label Message
-
2007-04-11 16:05:07 0x0000055b 0 DBM command dbm_getpath
2007-04-11 16:05:07 0x0000055b ERR -24993 DBM ERR_RTEEXT: runtime environment error
0x0000055b ERR -24993 DBM 1,Open Registry:No such file or directoryIndepPrograms
2007-04-11 16:09:22 0x00000650 0 DBM command dbm_getpath
2007-04-11 16:09:22 0x00000650 ERR -24993 DBM ERR_RTEEXT: runtime environment error
0x00000650 ERR -24993 DBM 1,Open Registry:No such f
ile or directoryIndepPrograms
2007-04-11 16:11:56 0x000006e1 0 DBM command dbm_getpath
2007-04-11 16:11:56 0x000006e1 ERR -24993 DBM ERR_RTEEXT: runtime environment error
0x000006e1 ERR -24993 DBM 1,Open Registry:No such file or directoryIndepPrograms
2007-04-11 16:17:46 0x000007ee 0 DBM command dbm_getpath
2007-04-11 16:17:46 0x000007ee ERR -24993 DBM ERR_RTEEXT: runtime environment error
0x000007ee ERR -24993 DBM 1,Open Registry:No such file or directoryIndepPrograms
2007-04-11 16:19:17 0x0000087c 0 DBM command dbm_getpath
2007-04-11 16:19:17 0x0000087c ERR -24993 DBM ERR_RTEEXT: runtime environment error
0x0000087c ERR -24993 DBM 1,Open RegirectoryIndstry:No such file or diepPrograms
2007-04-11 16:19:52 0x0000090a 0 DBM command dbm_getpath
2007-04-11 16:19:52 0x0000090a ERR -24993 DBM ERR_RTEEXT: runtime environment error
where does it look for the path??so that i can edit it or what the contents?
Hi,
dbm_getpath looks for the database installation path for INDEPDATA and INDEPPRogram where the independant software and data ( like rundirectory is stored).
It loks like someone deleted the software manually and not using SDBUNINST.
Now it looks like the install registry is missing infomration.
Please check etc/opt/sdb : does this file exsit ? check the acess rights look into the content of this file. Can you find where INDEPDATA and INDEPPROGRAMS should be located. Check if these directories exist.
Regards, Christiane
Hi,
would you please check if the directory /sapdb/data/wrk is avaialble and send us the last isntallation flog file. We want to check if something went wrong with your installation and no error message was sent.
After this we check your question if it is possible to copy another SDB file.
Regards, Christiane
Hi,
now it's clear why you don't have a working installation. It' s not possible to get a running system by copiing the filesystem of diffenrent versions.
To solve this problem use a 7.5 installation package and use SDBNINST to isntall the software on this new server. Then the restart of the database should work.
If you are a SAP custoemr you can use note 735598 and use SDBINST instead of SDBUPD and follow the note.
Regards, Christiane
Hi,
that's fine to hear that the problem has been solved now.
Note that you can alwys use SDBINST to complete a software installation which has been stopped incorrectly before.
You copied the installation from one server to the other and forgot to copy /etc/opt/sdb which includes the path of INDEPDATA and INDEPPROGRAM.
SDBINST would create this file.
Regards, Christiane
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