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Former Member
Apr 18, 2007 at 02:56 PM

Linking objects to a case

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Hi All,

In ICWC , I am trying to attach activities/task from the interaction record to the case using the 'Activity Clipboard' button on the case record view.The problem is I am not able to attach activities/task to the created case in IC Webclient.Also , when I am trying to add a BP by enetering the BP number , I am not able to save it.It gives me error 'It was not possible to save all objects successfully'. Also, I see that method get_property_string throws error that SPS_ID is invalid , there is no value for SPS_ID. Does anyone know what can be the possible cause.I am not sure if it is something missing for the element type ? Please reply and thanks in advance