Being able to use contact persons for vendors

[Former Member]

Hello,

We are using SAP 4.7

We would like to define contact persons at vendor level. With OMSG, I''ve set contact person field as optional, but still it's not visible in XK01, XK02, XK03 transaction.

So, my first question is : is there anything else to be activated to be able to use this feature ?

I saw in the documentation that system must be configured as a Retail system to be able to use contact persons. When I try to use MAP1 transaction (Create contact persons) I receive the error message WY153 : is there a link ?

What can I do if my system is not Retail ?

Is there a solution with ECC 6.0 by example ?

Thks.

Marie-Christine.

[Former Member · Accepted solution]

Hi,

Can't you use the "salesperson" field on the purchasing data screen of the vendor master?

This is designed to hold the contact person at the vendor?

Steve B

[Former Member · Accepted solution]

Hello,

Thank you for your answer.

Using the salesperson field means that I can only define one contact person for the vendor, and of course business would like to have more.

The final goal is to be able to send the PO to the vendor, and also to all defined contact persons.

I thought it would be possible to reference those contact persons in vendor master record and to say in message control that the PO needs to be sent to those one as well.

Do you see a solution to this ?

Thks.

Marie-Christine.

[Former Member · Accepted solution]

Hi,

If more than one contact person was used, then how would the system know which one to print on the PO? (or are you saying you would want it to go to ALL of them???)

If there is a formula that you could use such as "if the material type is X and the document type is Y" use contact number 1 on that vendor, then it might be possible to just store the list of vendor numbers on a new SAP table and list (for example) up to 5 names? Then when the PO is printed the print program could read the table and print the contact name if there was one.

This is not a major change and leaves the system standard.

It might be a lot of data to maintain but you would only need to have an entry in the table if there was more than one contact (the program could use the salesperson field if there was no entry forund in the table, that way you only have to manage the exceptions)

Food for thought???

Steve B

[Former Member · Accepted solution]

Hello,

Contact persons should not appear on the PO, they should only receive it.

When you read the documentation, it's really made for this

http://help.sap.com/saphelp_47x200/helpdata/en/53/c98653ca3711d2b494006094b9114a/frameset.htm

But obviously not be used on a non Retail system !!

And I don't understand this.

Rgds.

Marie-Christine.

[Former Member · Accepted solution]

Are you doing this in OMSG? Make sure that the vendor you are setting up to have the option of entering a value in this field is for the purchasing vendor account group.

So for instance when I go into OMSG and I am using Account Group OTHP I set up the vendor master fields to be required/optional etc...and make sure to use this type of vendor when creating the vendor in XK01.

I hope this helps.

Best Regards,

Hector Gutierrez

[Former Member · Accepted solution]

Hello Hector,

Yes, I tried this but even if you put it optional in OMSG, you cannot access those fields if your system is not Retail.

I've received confirmation of this information from senior collegues and also from SAP people.

Anyway, thanks a lot to all of you for your answers !

Best regards.

Marie-Christine.