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Apr 17, 2007 at 10:54 AM

Reminder Letters are coming out in duplicate


Hi all,

I have an issue with reminder letters based on dunning procedure. My dunning is correctly updated and table FKKMAZE is populated correctly with the right dunning level and dunning procedure ZR and the right number of line items for one account (through transaction FPVA & FPVB). However, when I perform the transaction FPCOPARA to physically generate the reminder letter, the letter comes out in duplicate! Also, the line items displayed on the letters are random i.e on one letter it may show 2, on another 3,.... for the same account.

The weird thing is, it was working before!! Does anyone have any idea what went wrong? and what can be done to rectify the problem?

Thanks & Regards,