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Deleting Activities in C4C

Jun 15, 2017 at 12:05 PM

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Hi all,

I face the issue that I can't block deletion of activities (tasks, appointments, phone call etc.) in C4C. Specifically, as a end-user I would like to be able to delete my own activities, however I should not be able to delete activities of other end-users.

I am aware of the fact that I can hide the "action" tab in adaption mode. I am also aware of the fact that I can adapt the business roles. However, if I put any "writing" restriction on activities in business role I will not be able to create an activity for another end-user.

So as an end-user I should be able to:
- Create activity for myself and also delete this.
- I should be able to create an activity for someone else (other end-users)
- I should not be able to delete an activity of someone else (other end-users).

Does anyone have an answer for this issue?

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1 Answer

Artur Olschowsky
Jun 16, 2017 at 08:32 PM
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Hello N. Rezai.

Have you tried to restricted the Action "Delete" with UI Switches?

You can create an Identifier via PDI and add it to a Business Role via UI Switch.

Maybe the document Hide Fields Based on UI Switches can clarify this further.

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