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Tasks not visible in BPM inbox

Jun 15, 2017 at 06:50 AM


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I have created a sample BPM with a simple task in it, following this blog:

When I initiate the BPM, I can see that the task is getting generated (checking in Manage tasks view of NWA), however I can not see the task in BPM Inbox. Please note that I have already assigned below roles to my user:

  • UnifiedInboxUserRole

I also noticed that the opening the BPM inbox page or refreshing it, there is an error message in NWA logs monitoring:

500 Internal Server Error is returned for HTTP request [http:// : /]:

component [OData],

web module [],

application [],
DC name [],
CSN component[BC-BMT-BPM-INB],
problem categorization [],
internal categorization [2113039663].

javax.servlet.ServletException: Couldn't retrieve role pcd:portal_content/ from UME

Any suggestions on what I could have missed in the configuration?



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1 Answer

Gabriel Cassel
Mar 01 at 06:26 PM

Hi Sanjeev

Please check if the user has the correct Roles:


Users need the BPEM End User ( pcd:portal_content/ ) portal role assigned on the BPM (provider) to open the task execution UIs.

Kind regards,


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