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Tasks not visible in BPM inbox

former_member194786
Active Contributor
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I have created a sample BPM with a simple task in it, following this blog:

https://blogs.sap.com/2014/04/17/creating-custom-actions-and-attributes-for-a-bpm-task-in-5-easy-ste...

When I initiate the BPM, I can see that the task is getting generated (checking in Manage tasks view of NWA), however I can not see the task in BPM Inbox. Please note that I have already assigned below roles to my user:

  • UnifiedInboxUserRole
  • com.sap.bpem.Enduser

I also noticed that the opening the BPM inbox page or refreshing it, there is an error message in NWA logs monitoring:

500 Internal Server Error is returned for HTTP request [http://<pi host>:<pi port>/sap.com~tc~tm~wl~odata~web/BPMTasks.svc/]:

component [OData],

web module [sap.com~tc~tm~wl~odata~web],

application [sap.com/tc~tm~wl~odata~ear],
DC name [sap.com/tc~tm~wl~odata~ear],
CSN component[BC-BMT-BPM-INB],
problem categorization [com.sap.ASJ.web.000137],
internal categorization [2113039663].

[EXCEPTION]
javax.servlet.ServletException: Couldn't retrieve role pcd:portal_content/com.sap.pct/every_user/com.sap.bpem/com.sap.bpem.roles/com.sap.bpem.Enduser from UME

Any suggestions on what I could have missed in the configuration?

Regards,

Sanjeev

former_member194786
Active Contributor
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Bumping up the question!

Accepted Solutions (0)

Answers (1)

Answers (1)

former_member254784
Participant
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Hi Sanjeev

Please check if the user has the correct Roles:

https://help.sap.com/saphelp_nw73/helpdata/en/9c/23eaeb4c53486f8d9c4cb376b99994/frameset.htm

Important:

Users need the BPEM End User ( pcd:portal_content/com.sap.pct/every_user/com.sap.bpem/com.sap.bpem.roles/com.sap.bpem.Enduser ) portal role assigned on the BPM (provider) to open the task execution UIs.

Kind regards,

Gabriel