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I am having problems installing the SUM (Software Update Manager)?

Jun 14, 2017 at 06:47 PM

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Hi, My problem is after I unzip the .SAR file, it will not let me enter via the CMD .. since it says that I can not access unless it is with the SID adm, which I do not know, investigate where to look for it but I do not have the folder On my server where I should be, as I can help in this, some different way to complete the installation.

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2 Answers

Andreas Lichtenau
Jun 15, 2017 at 06:50 AM
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Hi Sebastian,

SUM has to be unpacked using <SID>adm.

Afterwards please open a command prompt as administrator (right click > open as admin) and navigate to your SUM folder. In the SUM folder please type STARTUP.BAT.

Did you met the requirements for the HostAgent?

Please use the latest SUM version and check the guides here: https://support.sap.com/en/tools/software-logistics-tools.html

Best,
Andreas

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Sebastian Rodriguez Jun 22, 2017 at 02:00 PM
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Thanks you! So much!!

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Hi Sebastian,

did one of the answers help to fix the issue?

Cheers,
Andreas

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