agent resolution does not agree with agents of task

[Former Member]

Hi Guys,

I extended B.O-IDOCAPPL to ZIDOCAPPL to catch the inbound error for the IDOC.

The workflow gets triggered correctly when we get the inbound error.

In the workflow i created a custom display method....this is a dialog method. Now when the workflow comes to this point it gives the message in the technical log

<i>" Result of agent resolution does not agree with agents of task" </i>

<b>Now instead of calling this method if i just put a user decision it shows up fine in the users inbox.</b>

I have tried SWU_OBUF , Refresh from SWUS , Refresh from Inbox

Nothing seems to work, anyidea as to what's happening here ?

Message was edited by:

Abhishek Dhoundiyal

[sudhindra_chandrashekar]

Hi,

Are the agents determined via a rule or have you hardcoded the agents in the agent assignment.

Sudhi

[Former Member]

I have tried :

1.) hardcoding user ID

2.) using a role

3.) using WF initiator...

This is set up as a general task......

One interesting observation that i had... (If the below is irrelevant please ignore)

If i run the task via SWUS it executes but still does not evaluate the agents.. and then if i execute the workitem in SWIA it lets me execute...

Now if i trigger the workflow it executes but still does not evaluate the agents but it does not allow me to execute the workitem in SWIA , the technical log says workitem not found.

[Former Member]

Could this be something to do with the business object>???

[sudhindra_chandrashekar]

I am not sure whether the note 914732 is of any help at all...

[Former Member]

Well according to the note the workitem is sent... but in this case the WI is not sent at all