I have always been wondering why don't we have an option of using custom workflow templates for some of the ESS services and couple other places.
For example, If using Salary and Employment Verification ESS service, we have to use the workflow WS01000045 because workflow id is hardcoded in one of the standard SAP programs. If the standard workflow does not meet the client requirements, we either have to change the standard template or change the abap code where the standard workflow template id is hardcoded and I hate to change any SAP standard stuff.
I would appreciate any response justifying the hardcoding of workflow templates. wouldn't it be nice to have a place in configuration to replace standard SAP workfloe template with a custom version like we have for the PCR scenarios?