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Former Member
Apr 12, 2007 at 04:05 PM

CCMS Alert forwarding to ALM working without assigning auto-reaction method


Hi All,

In my DXI system, alerts are being forwarded to the ALM and my inbox, without the Z auto reaction method being assigned to an any Method or MTE class. How is this possible?

I ask because someone else setup the DXI environment and now the QXI and PXI environments are not forwarding alerts to the ALM. In fact, even after following the steps in detail and creating the AR Method and assigning it to the relavent MTE for XI errors, they still do not go to the ALM. I wanted to know if it can happen some other way.