Skip to Content
avatar image
Former Member

Why it always take about 4 to 9 sec to open details from a report?

When I click account name in a report in order to navigate to account details, it takes several seconds (6 sec) before absolutely nothing happens.

Could anyone explain why so?

I know it is a feature but I am curious to know the reason. Delay is so long especially without any notice that modern workers hardly can wait and go do some other tasks.

Add comment
10|10000 characters needed characters exceeded

  • Get RSS Feed

1 Answer

  • Jul 08, 2017 at 03:27 AM

    Hello Juha,

    6 sec is no big discrepancy in the responses times by running the report in the Front and Back, which leads to an expected response for the standard and customized data source.

    Reports as there are multiple variables that might affect the performance (qty of characteristics, layout, master data volume, data source modeling, additional filters, etc...), so without analyzing the issue by measuring HTTP logs its not correct to comment on this.


    Amit Kumar

    Add comment
    10|10000 characters needed characters exceeded