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Function "Sent to SAP" not working in SAP VAR ITSM

Hello Experts,

In our VAR ITSM system not working function "Sent to SAP".

The errors are below in the screenshots. System SAP Solution Manager 7.1 SPS13. Thanks.

scr1.jpg (126.5 kB)
scr2-b.jpg (277.9 kB)
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2 Answers

  • Jun 14, 2017 at 01:31 PM

    Hello Daniil,

    I would require more information before I could suggest you some solution. Pl. click on the 'Action Could Not Be Completed' on the right side of the image SCR2.jpg and share the details.

    Also, pl. share the Dump, you should be having in ST22.

    Pl. feel free to revert.

    Regards,

    Ragu

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  • Jun 15, 2017 at 04:54 AM

    Hello Daniil,

    Here is the KBA, that exactly discusses about your issue.

    https://launchpad.support.sap.com/#/notes/1697656/E

    This should help you to resolve the issue.

    Feel free to revert.

    -=-Ragu

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