CRM Knowledge Base

[Former Member]

Hi,

I have a problem while compiling the problem and solution in Knowledge Base. I've tried full compile and delta compile. The status shows "Queued" for a very long time. I try to cancel it, but after clicking the Cancel button, the web page becomes blank (blanked white screen). Only after clicking Refresh, it shows the page again, and still the process is not cancelled. I've also tried to delete the index, but status still showing "Queued".

FYI, the TREX server is seating on the same box with CRM. We have 2 clients. It works on test client, it did not work in production client. Both client client are on the same server.

FYI, my CRM is CRM 5.0 and TREX version 7.0.

Appreciate any help. Thank you.

Rgds,

Hapizorr

[Former Member]

Hi,

Please Check two points.

1. is there any queres in Trex?

execute t-cd:trexadmin

2. Log file in trex

(If you can't find helpful information in log file, change trace level)

Regards,

Yohei

[Former Member]

Hi

Check in which table does it go and sit.Check in CUVT table in CRM some times it would be residing in that table.

Cheers

[former_member217429]

Hi Hapizorr,

is the RFC connection between CRM and TREX working fine? What's exact version of the ABAP and TREX? (TREX should have at least the same version as ABAP). Any exceptions in the TREX logs?

Best regards,

Mikhail