block the customer at the time of delivery on the basis of payment term

[Former Member]

Hi Gurus,

I am facing a problem that i want to block the customer at the time of delivery of goods, on the basis of payment terms that we have define in customer master data(ex: we have sold the goods to the customer and his payment terms is 30 days, within this period if he is not able to pay the amount or clear his dues, than can we block the delivery of the goods for the particular customer, If yes than How?)

plz help its urgent.

Thanks in advance

kuldeep

[Former Member · Accepted solution]

you need to customize this logic. below is the path

SPRO>Sales and distribution>basic function>credit management risk management>credit management>Define credit group

THEN >define automatic credit control

(assign the new group to automatic credit control, this is also where you can assign the control at order entry or deliver)

After the above setup, the new risk category needs to be assigned to the customer master record - FD32

[Former Member · Accepted solution]

Hi Anup

Thx it is very help full anxwer

[Former Member · Accepted solution]

hi anup,

i have done all but there is one problem, as i have assign the risk category in the customer credit management but before assign the risk catogry we have made the sales order and after that we r assigning the risk category, in this case system is not blocking the customer delivery, but we made sales order after assigning the risk category in that case system block the sales order, i want to block the customers delivery of previous sales order, so pl help me

thx

[Former Member]

Hi

vd05

pushkaraj