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SAP XI FTP login error - PASS Command failed

Hi Experts

We are trying to FTP the files from one of the SAP application server to an IBM mainframe using SAP XI. The XI system writes the log file after performing FTP. In the log file we see the error as "PASS Command Failed"

What is understood is the communication channel is trying to access the SAP folder using the user ID and password specified in the channel configuration and since the password is wrong it is getting the error. With the help of basis we changed the password for the channel but still the same error is coming. Are there any pointers which can help to resolve this issue?

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