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Internal Error & short dumps during First Synchronization of CRM Desktop connection

Jun 13, 2017 at 06:27 AM

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I have setup CRM Desktop connection 2, SP05 in our Sandbox environment with a separate Netweaver gateway and a CRM backend system. Currently using the default customization package from SAP.

During first sync, the customization package seems to be downloaded; However, the sync ends abruptly with the error:

"Internal Error: Desktop connection for CRM encountered an error. contact your system administrator"

In the control panel, i see the message:

'Batch job failed: [SY/530]/[RFC-Error: Der Open SQL command is too big.]'

I also see that there are short dumps in the CRM backend:

DBSQL_STMNT_TOO_LARGE, CX_SY_OPEN_SQL_DB.

FYI, I have SAP_ALL authorization profile assigned in both NW Gateway and CRM. Also there seems to be no connection issue.

I have reloaded metadata, reinstalled the clientside addin+ customization package.

can one of you gurus help me figure the error?

Best Regards,

Akshay

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1 Answer

Best Answer
Vikrant Nikumbh Jan 09 at 02:35 PM
1

Please check the following note:

2490144 - "Internal Error: Desktop connection for CRM encountered an error.." throws "RFC-Error: Open SQL command is too big".

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