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SAP BO 4.2 SP4 error with SQL Anywhere when upgrading

Jun 12, 2017 at 05:54 PM

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Hello everyone,

I tried upgrading our BO 4.2 SP2 to SP4 and after the installation was done, the SQL Anywhere services were gone. All the files are still there but when I go to Windows services, the SQL Anywhere services are no longer there.

When I go into the properties of SIA in CCM, it of course tells me that it can't make a connection with the CMS db.

Does anyone know how I can resolve this?

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1 Answer

Denis Konovalov
Jun 12, 2017 at 07:41 PM
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Try repair, if that doesn't fix it - log a support incident with SAP under BI-BIP-INS component

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I'm sorry if this is a stupid question, but what do you mean with repair? Because I can't find anything about repairing a BO installation.

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you go to Programs and Features, select your original BI platform install and choose repair.
It'll use upgraded binaries to repair the install.

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