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Return order with handling unit

When i tried to create "post goods issue" (VL02N) for returning goods, system tells me there is no HU for the materials (goods). So i tried to send the goods to non-HU and non-warehouse managed storage location. However, another error message pops up and it says there is incompleteness in delivery.

The procedure i proceeded is as below.

Create PO for returning goods (returns item check box is ticked) --> VL10B (to create delivery, no physical movement) --> VL02N (movement, goods issue) --> MIGO (goods receipt)

And as i explained i encountered error at VL02N and MIGO.

Please give me some advices.

Thanks in advance.

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3 Answers

  • Best Answer
    Aug 06, 2017 at 04:13 PM

    To avoid HU error message, I sent all stock to non-HU managed storage location and successfully returned them to opponent's non-HU managed storage location.

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  • Jun 12, 2017 at 04:26 PM

    is this about a raw material that you want to send back to your vendor, or is it about a finished good that you get returned from your customer?

    It is a bit confusing as you are talking about goods issue and goods receipt in the same sentence.

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    • Hello,

      below is the exact message from system.

      -------------------------------------------------------------------

      Data for creating a delivery is incomplete (Customer)

      Message no. M7279

      ---------------------------------------------------------------------

      and it is tested that another material (from the original purchase order) was successfully sent back (return order) to the target plant. So i think customer and vendor setting seem ok.

      Stock is currently in HU managed storage.

      Thanks!

  • Jun 13, 2017 at 11:33 AM

    see the KBA and its mentioned OSS notes for more details on this message (which was discussed about 19 times already)

    2288280 - Error M7279 on Return Delivery for Material Document

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    • And I wanted to say that master data are not set in stone. They can be changed at any time, and hence I cannot rely on the fact that something worked yesterday with another material.

      We do not know your environment, we do not know if you are a self learner in an IDES system (with many others) or if you are talking about a production system where changes are done restricted in a very small team.