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Unable to add Diagnostic Agent

Dear experts,

I installed Solution Manager 7.2 SR1, upgraded it to SPS05 and now want to add a Diagnostic Agent.

However, I cannot make the Software Provisioning Manager accept my kernel download for the Diagnostic Agent installation. I tried kernels 745 and 749, but the only 2 files that get accepted are the below from the SPS05 upgrade directory:

All files in the kernel download directory are ignored despite I can see in the logs that they have been detected and their manifests extracted:

NFO       2017-06-10 15:46:58.877 (S12SM72\Administrator) (startInstallation) [bas/bas/749_REL/bc_749_REL/src/ins/SAPINST/impl/src/cdsrv/SignatureVerifier.cpp:362] SignatureVerifier::openDU()
DU at 'C:\Users\Administrator\Downloads\51051432' is not signed.

INFO       2017-06-10 15:46:59.289 (S12SM72\Administrator) (startInstallation) id=modlib.jslib.childAppReturn com.sap.sdt.ins.component.archive_extraction.SpecifyArchive
Execution of the command "C:\Users\ADMINI~1\AppData\Local\Temp\2\sapinst_exe.6904.1497105847\SAPCAR.exe -xvf C:\Users\Administrator\Downloads\51051432\DATA_UNITS\K_749_U_WINDOWS_X86_64\DBINDEP\SAPDIAGNOSTICSAGENT.SAR, sapmanifest.mf hostagent.mf sapjvmmanifest.mf diagnosticsagent.mf" finished with return code 40. Output: 
SAPCAR: processing archive C:\Users\Administrator\Downloads\51051432\DATA_UNITS\K_749_U_WINDOWS_X86_64\DBINDEP\SAPDIAGNOSTICSAGENT.SAR (version 2.01)
x diagnosticsagent.mf
SAPCAR: not all files could be extracted
SAPCAR: 1 file(s) extracted

INFO       2017-06-10 15:46:59.858 (S12SM72\Administrator) (startInstallation) id=modlib.jslib.childAppReturn com.sap.sdt.ins.component.archive_extraction.SpecifyArchive
Execution of the command "C:\Users\ADMINI~1\AppData\Local\Temp\2\sapinst_exe.6904.1497105847\SAPCAR.exe -xvf C:\Users\Administrator\Downloads\51051432\DATA_UNITS\K_749_U_WINDOWS_X86_64\DBINDEP\SAPJVM6.SAR, sapmanifest.mf hostagent.mf sapjvmmanifest.mf diagnosticsagent.mf" finished with return code 40. Output: 
SAPCAR: processing archive C:\Users\Administrator\Downloads\51051432\DATA_UNITS\K_749_U_WINDOWS_X86_64\DBINDEP\SAPJVM6.SAR (version 2.01)
x sapjvmmanifest.mf
SAPCAR: not all files could be extracted
SAPCAR: 1 file(s) extracted

INFO       2017-06-10 15:47:02.684 (S12SM72\Administrator) (startInstallation) id=modlib.jslib.childAppReturn com.sap.sdt.ins.component.archive_extraction.SpecifyArchive
Execution of the command "C:\Users\ADMINI~1\AppData\Local\Temp\2\sapinst_exe.6904.1497105847\SAPCAR.exe -xvf C:\Users\Administrator\Downloads\51051432\DATA_UNITS\K_749_U_WINDOWS_X86_64\DBINDEP\SAPEXE.SAR, sapmanifest.mf hostagent.mf sapjvmmanifest.mf diagnosticsagent.mf" finished with return code 40. Output: 
SAPCAR: processing archive C:\Users\Administrator\Downloads\51051432\DATA_UNITS\K_749_U_WINDOWS_X86_64\DBINDEP\SAPEXE.SAR (version 2.01)
x sapmanifest.mf
SAPCAR: not all files could be extracted
SAPCAR: 1 file(s) extracted

INFO       2017-06-10 15:47:03.082 (S12SM72\Administrator) (startInstallation) id=modlib.jslib.childAppReturn com.sap.sdt.ins.component.archive_extraction.SpecifyArchive
Execution of the command "C:\Users\ADMINI~1\AppData\Local\Temp\2\sapinst_exe.6904.1497105847\SAPCAR.exe -xvf C:\Users\Administrator\Downloads\51051432\DATA_UNITS\K_749_U_WINDOWS_X86_64\DBINDEP\SAPHOSTAGENT.SAR, sapmanifest.mf hostagent.mf sapjvmmanifest.mf diagnosticsagent.mf" finished with return code 40. Output: 
SAPCAR: processing archive C:\Users\Administrator\Downloads\51051432\DATA_UNITS\K_749_U_WINDOWS_X86_64\DBINDEP\SAPHOSTAGENT.SAR (version 2.01)
x hostagent.mf
SAPCAR: not all files could be extracted
SAPCAR: 1 file(s) extracted

INFO       2017-06-10 15:47:03.196 (S12SM72\Administrator) (eventLoop) [bas/bas/749_REL/bc_749_REL/src/ins/SAPINST/impl/src/guiengine/SLPMonitoringStatemachine.cpp:1355]

Many thanks for any clues in advance

Frank

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1 Answer

  • Best Answer
    Jun 12, 2017 at 11:02 AM

    After some trial and error, it turned out that the notion "part of the Kernel" had mislead me. None whatever updated kernel got accepted. What was in fact needed were plain downloads of the latest SAR archives of both SAPJVM6 and SAPDIAGNOSTICAGENT.

    Best regards

    Frank

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