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Installing Crystal Reports 2016 on Windows 7 SP1

Jun 09, 2017 at 11:41 PM

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Former Member

Asking on behalf of a customer:

"Yesterday I purchased and downloaded Crystal Report 2016. Today I am installing it and it fails on the prerequisites screen – Windows version. It states I need to run Windows 7 SP 1 and my PC has that. I am also running install as a local PC administrator and a when selecting the setup executable, I right click and run as Administrator."

Please advise.

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3 Answers

Andreas Woerner Jun 12, 2017 at 02:00 PM
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Hello,

i've got the same problem!

"Wrong Windows-Version", but i have installed Win7 SP1.

Solution is:
I've tried to install CR2016 from my Harddisk "D:\Temp" - this won't work.
After i copied the Installation folders to "C:\Temp" - it works fine!

I think you have the same problem.

Kind Regards
Andreas Woerner

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Former Member Oct 24, 2017 at 04:24 PM
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I have the same problem, I am using Windows 7 Enterprise SP1 but I am getting error message that I need Windows 7 SP1 and above.

I have tried copied the installation to C:, adding the setup as a trusted app and disabled anti-virus all to no avail.

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Don Williams
Oct 24, 2017 at 04:27 PM
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Prerequisites errors mean something is missing.

Make sure all of the .NET Frameworks are updated and the VC 2005 C++ ATL Security update is installed.

Or you may need to the VS 2015 C++ runtime installed first.

Don

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