Hi Manpreet,
Are you using Centralized EAM or Decentralized?
The workflow will not be able to create a new user with the necessary roles assigned for user FF in GRC, within a FF assignment request. This needs to be performed in it's own New Account request. Your policy for assigning FF access should include a check to see if the user exists in GRC first, manually. This is not laborsome and is much easier that custom developing all the conditions and logic required to kick off a new account request within a Firefighter assignment request.
-Ken
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