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Former Member

IoT Service doesn't start

Hello

I am testing the IoT Service of HCP (trial account) since 1 month.

The app works fine, the device send data every minute. I got lot of data.

Yesterday the app is stopped. I tried to start it from cockpit but it take long time then I get failed.

I took a look on log file and I got:

transaction rolled back by an internal error: exception 1000002: Allocation failed

Can you please explain this ? and what should I do to handle this allocation error.

I tried also to see data with HANA Studio but I couldn't access data and I get error when I try to add the cloud system.

Please find attached the log file.

PS: I am working with HANA Trial.

Best regards

Houssem

cockpit.png (56.5 kB)
hanastudio.png (41.1 kB)
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3 Answers

  • Best Answer
    Jun 09, 2017 at 01:37 PM

    Hello Houssem, shared HANA system should be up and running again. May I please ask you to re-start IoT MMS and shortly confirm that it works on your side? Thanks, Anton

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  • Jun 08, 2017 at 10:08 AM
    -1

    Hello Houssem,

    Can you please check that your iotmms service is in fact running.

    Best regards

    Frank

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    • Former Member Anton Levin

      Hi Anton,

      This is very strange because It worked since one month without any problem.

      I am using HANA shared.

      regards

      Houssem

  • Jun 08, 2017 at 04:57 PM

    Hello Houssem, I have sent you a direct message asking for your account ID, so that we could check in more details what went wrong. Regards, Anton

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