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Pricing condition amount and Sales order issue

Hello everyone,

I am new to SAP ERP and have a doubt. I created a sales order for a material. In the pricing condition associated with the material, I entered the wrong amount. I have changed the pricing condition but the sales order is still reflecting the old amount. Do I need to delete this sales order and create a new one or simply create a new one without deleting old order or any other work around is there.

Please do advice.

Thank you

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1 Answer

  • Jun 08, 2017 at 04:38 AM
    Do I need to delete this sales order and create a new one or simply create a new one without deleting old order

    Normally, you don't delete sales orders in production environments, and business users are not supposed to have authorization to do so. In this client orders are archived.

    If an order/order item is not processed further (no deliveries, billing), you can reject it. In this case it reaches status 'completed, which allows it to be selected later for archiving. You should not create duplicate orders and just leave them hanging around - obsolete orders need to be rejected on regular basis! Non-rejected duplicate orders are bad, because:

    1. You reserve stock twice

    2. You use credit limit twice

    3. Your colleagues might not notice the duplication and ask you about the reason, then deliver twice.

    4. If you deliver twice, even if the customer rejects at receipt, you lost opportunities to sell this stock in the meantime to somebody else.

    5. Your colleagues are annoyed, because you messed up their KPI and wasted the time of many people.

    6. If you deliver twice, you paid for transport twice

    7. You annoyed the customer.

    any other work around

    Did you try repricing the order (if it is not processed further)?

    Also, without looking at your pricing screen result it is hard to guess how you entered the new value and whether this is statistical.

    If you really need help, use screenshots in your questions (or just reach out to your local support department).

    I would strongly advise, that you speak with your supervisor to provide you with access to training documentation or arrange adequate training for you. Currently, you do not have sufficient knowledge to do your job.

    SAP Community is not a training facility, hopefully the moderators will make an exception and not delete my answer, which I post only to prevent you from messing up the work of others.

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