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Former Member
Mar 29, 2007 at 12:46 AM

NOTIF_CREATE's Priority Values Issue


The priority values in NOTIF_CREATE and Help > Create Support Message are different than the values I see for CRM_ORDER, DNO_CRM_MONITOR and PFAC rule creation.

I added a new priority in:

<i>SAP Solution Manager Implementation Guide > SAP Solution Manager > Scenario-Specific Settings > Service Desk > Maintain Categories and Priorities > Maintain Priorities of Dates</i>

It shows up in CRM_ORDER, DNO_CRM_MONITOR and PFAC, but not in NOTIF_CREATE and not in Help > Create Support Message.

Anyone ever noticed this? Is there a way to correct it?