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Former Member

Issues due to the R/3 backend logical name changes

Hello Experts,

I have an unique situation. We are in the process of the implementing SRM 5.0 and we are encountered a road block.

1. First our basis team created and defined the backend logical systems and we replicated the product cat and product master from R/3.

2. All the org structure is set and we created some bids and live auctions.

3. Due to some system issues and support pack issues, backend logical names were changed now which was not avoidable.

4. The org structure is updated with the new backend names

5. Now the issue is, we cant replicate any more new product categories, product master from backend. Also we are not able to create any new bid invitations or live auctions using the existing product master available in SRM.

6. when we create a new bid invitation, we are getting a error"Product data couldn't not be interpreted".

7. we also used the Tcode BDLS to change the logical system names from the old to new as per SAP documentation but no success.

We need your suggestion to resolve this issue. We are open to any suggestion since this issue is critical.

Thanks in advance for your suggestions.

Vijay

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10 Answers

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    Former Member
    Posted on Mar 28, 2007 at 02:58 PM

    You may have to delete Delete GUI of logical system - in SRM as per SAP Note: 765018, there is a z report ZZ_DELETE_CRMMLSGUID may need to run.

    Let me know if this helps.

    Regards,

    Shiv

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    Former Member
    Posted on Mar 29, 2007 at 07:46 PM

    Thanks for your reply.

    SMOEC - config is set correctly.

    1. all the queues and jobs are cancelled

    2. All the filters are rebuilt.

    Still the I have job stuck in R/3 outbound queue with message"RFC destination is not valid".

    I am wondering is there any buffer tables in R/3 which still holds the value of my old RFC destination names for the objects DNL_CUST_BASIS3 and so on.

    I reallt appreciate your help.

    Vijay

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    Former Member
    Posted on Mar 28, 2007 at 02:58 PM

    Hi,

    I suspect the GUID's between R/3 and SRM is out of sync. One possibility is to write a deletion program on the SRM side to delete materials and then replicate again to sync the GUID's.

    Deon.

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    Former Member
    Posted on Mar 28, 2007 at 03:36 PM

    Thanks a lot guys.

    We are in the process of building this report suggested by you.

    Does this report has option to delete all the existing product cat and product master in SRM, can I start the replication all over again.

    Please give me some details about the symptoms and resolutions/correction instructions.

    I really appreciate your quick response.

    Vijay

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    Former Member
    Posted on Mar 28, 2007 at 05:29 PM

    No need of building report from scratch, look at note: 765018 - SAP has already created a report ready to use.

    Regards,

    Shiv

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    Former Member
    Posted on Mar 28, 2007 at 08:36 PM

    Thanks a lot guys.

    This is what I need on top of what you guys have suggested.

    1. when I tried to run the program "COM_HIERARCHY_DELETE_ALL" it asked for the table entry in the table "COMC_PR_TOOL_REG"

    2. Maintained the entry in the table"COMC_PR_TOOL_REG" with the help of basis team.

    3. here are the entries i maintaines.

    COM_HIERARCHY_DELETE_ALL

    COM_HIERARCHY_DELETE_ALL

    COM_HIERARCHY_DELETE_API

    COM_HIERARCHY_DELETE_SINGLE

    COM_PRODUCT_DELETE_ALL

    COM_PRODUCT_DELETE_SINGLE

    4. Then ran these programs individually to delete all the product cat entries and product master entries.

    5. Now I need to investgate how to delete all the vendor masters replicated from R/3 and locations(plants) replicated from R/3.

    Any suggestions would greatly appreciated.

    vijay

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    Former Member
    Posted on Mar 29, 2007 at 04:27 PM

    I was able to resolve the issue of deleting the product master and product category, but some open issues which is not allowing me to replicate the product master and product cat from the newly defined logical systems.

    Vijay

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    Former Member
    Posted on Mar 29, 2007 at 04:40 PM

    Hello experts,

    Here is my situation now.

    I ran the BDLS and changed all the tables with the new logical name and also ran all the correction reports to delete old logical names entries.

    Also I cleaned the org structure with new logical name.

    Then I started the object "DNL_CUST_PROD1" to bring the product cat from R/3 and then R3AM1 - shows this job is still running. When the checked the queues, it is showing that it has failed in R/3 outbound queue with sysfail message, pointing to note 588701. For me this one doesn't make sense since I cleaned all the tables.

    Also I cleaned the CRMPRLS table in R/3 with the new logical system name.

    Can you guys help me to understand what exactly going on with my system and where the problem lies.

    Also please note these

    1. In the R/3 outbound queue, the destination is pointing to itself instead of pointing it to SRM client.

    2. I was able to get all of my plants from backend with no issues.

    Thanks for your help again

    Vijay

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    • Former Member

      Hi

      <u>Refer to these OSS notes.</u>

      Note 305881 - Installation of RFC destinations for R&R queues

      Note 752584 - SMOHQUEUE: Retry with technical errors when setting locks

      480543 - CRM MW R&R queues in status STARTING (no processing)

      302982 - CRM Middleware 2.0B: Installation and upgrade

      217520 - SAP CRM 20B Middleware Server Installation on AS/400

      217514 - SAP CRM 20B Middleware Server Installation on UNIX

      217512 - SAP CRM 20B Middleware Server Installation on NT

      Have you raised an OSS message with SAP on this ?

      Regards

      - Atul

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    Former Member
    Posted on Apr 03, 2007 at 09:09 PM

    I was able to resolve this issue with the help of developer by setting a breakpoint in the program. I will later update this thread with more details since our developer is working offshore.

    Thanks for your support

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    Former Member
    Posted on Apr 03, 2007 at 09:09 PM

    I was able to resolve this issue with the help of developer by setting a breakpoint in the program. I will later update this thread with more details since our developer is working offshore.

    Thanks for your support

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