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Can't manually install print control activex

Jun 07, 2017 at 08:34 PM


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Former Member

Looking to install the IE activex to allow printing for Crystal Server 2016 SP2. Works fine if installed from within IE if user is also a local admin on the workstation. I'm looking to build a command line install in order to build a deployable package.

As specified in many places I have downloaded and unpacked \inetpub\wwwroot\aspnet_client\system_web\4_0_30319\crystalreportviewers13\ActiveXControls\ and run "regsvr21 printcontroldll", but this doesn't seem to do anything: there's no activex listed in IE, and the web page doesn't work. I've also tried copying the unpacked files to c:\windows\Downloaded Program Files, and system32.



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Don Williams
Jun 07, 2017 at 10:35 PM

See if this helps, and try using Google and searching for a SAP KBA article:

The issue of ActiveX Print Control is resolved by the customer.

They found their client workstation does not have the following registry keys. My testing client has below.



After adding two keys, NO installation dialog pops up.

REG ADD HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{C05FE3D5-CD6A-4FBA-BBD5-54E3BDE35F07}\iexplore /v Type /t REG_DWORD /d 1 /f

REG ADD HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{C05FE3D5-CD6A-4FBA-BBD5-54E3BDE35F07}\iexplore\AllowedDomains\<Domain Name> or * /f

Googled above keys and found information below.

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