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Former Member

In CHaRM, the Developer has no authorization to 'Logon to System'

Hi there, I am trying to sort out the auths on SolMan Change Request Management, but I have the following issue:

- if I assign the role SAP_CHANGEMGMT_PROCESS or SAP_SOCM_PROCESS or SAP_SOCM_REQUESTOR, then the developer can approve the change request (Authorize Change Request), which you don't want!

- if you remove these roles (but leave the standard *_DEVELOPER roles), then the Developer has no auths to change the User Status of the message, hence they cannot do any Logon to System actions.

How does one solve this paradox? The standard SAP roles don't seem to cater correctly for my requirements. Only the Change Manager is suppose to Authorize change requests, but by adding the *_PROCESSOR roles to support desk personnel, you actually give them rights to approve it themselves. Any ideas?

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    Former Member
    Mar 28, 2007 at 01:24 PM

    I'm not an expert, so correct me if i'm wrong

    Developer role: SAP_CM_DEVELOPER_COMP

    The developer is working with the change document and not the change request.

    With the role SAP_CM_DEVELOPER_COMP he can change the user status of the change document, but not the change request.

    Let me know if this is correct...

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    • Former Member Former Member

      Hi Bernard,

      We are using the SAP_CM_DEVELOPER_COMP role for the developer,which is working fine.Have you checked with both Normal and urgent correction scenario?Once a Urgent correction is in created state,a developer can change the status to In Development through "Action" icon and after that "Log On" will appear in the "action" list.

      Make sure that the developer is haveing the proper role in the satallite system aswell.

      Rever back for any clarifications.

      Thanks and regards,