Error in Process in PO for Classic Scenario

[Former Member]

Hi,

I am working with classic scenario. I have created one catalog for services where I used service as a catagory(from backend R/3).

I have maintained contracts for this services in the Backend R/3 as well as vendor lists with respective contract in SRM.

I have maintained sourcing never carried out as I want direct PO in R/3.

But when I shop this services from catalog I am getting one error like Error in Process .

I can check this status in followon document tab in Shop.

So how to move for this error...Kindly suggest.

Regards,

Navneet

[Former Member]

Hi

Which SRM version are you using ? what errors are coming in RZ20, ST22, and RZ10 transactions ?

Please refer few OSS notes.

550071 FAQ: EBP - Shopping Cart

897599 Shopping cart: Service order displays no vendors

496029 Function module COM_PR_UNIT_READ_WITH_PRODGUID unknown

443734 Shopping basket: Missing message with validation

510664 EBP 3.5: Processing of invalid vendors

Let me know incase you need further assistance.

Regards

- Atul

[Ramki]

Pl check RZ20 for the errors.

Best regards

Ramki

[Former Member]

Hi Navneet,

are all needed Doc Types and Number Ranges maintained to process a service

related PO? Are you able to order services without the catalog?

Without any further information, it looks like the system does not know, what to

generate as follow on document

What kind of information does the system give you in the monitor?

Thanks,

Claudia

[Former Member]

Hi Claudia

Thanks for you time.

Yes, I can able to procure services without using catalog that means if I shop for normal service master that time system is able to create PO.

In monitor I went through t code RZ20 then I find that Shopping catr number XYZ(PO Number XYZ ) : BAPI 001 No instance of object type purchaser order has been created.External referance.

Regards

Navneet

[Former Member]

Hi Navneet,

hm - the system cannot create PO cause it is missing information passed from the catalog.

It might be connected to the vendor linked to the catalog. Try to check these settings.

Thanks,

Claudia