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Former Member
Mar 28, 2007 at 09:44 AM

Are there changes that need to be done to the template?

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I am working on a Supplier Workplace application and attempting to print a delivery. A pdf file is generated in the same browser window. When I try pressing the back button in the browser, the system dumps with the message "An error message had been received from the Web AS. No template was

found for the basic screen of the error message (program: "SAPMSYST" scre

number: 40), and therefore the ITS service had to be terminated."

I understand there has been a session termination and that if the pdf were to open in a new window, it wouldnt cause problems. However if I wish to use the back button in the same browser window, is there something I could do to retain the session? Does it involve changes in application side or some parameters in the HTML template?

As far as I could understand, R/3 converts otf to pdf and sends it to ITS, but where and how is the pdf browser back button handled?

The system is a ECC 6.0 system that has an integrated ITS.