Deadline seems to be dead for me!!!

[Former Member]

I have done this before ... now i am wondering whats wrong here..

i have an idea what it could be... but just wanted to run it thru the ppl here just to check if i am missing something...

I added a deadline to a display workitem..

1minute starting from the time for the creation of the workitem..

As you could have guessed that it is not triggering... now i checked the container values for that instant... it shows me the following....

Desiredendaction - SWW_DI_CREATE

Now this is suppose to be a FM correct ? It does not exist could that be the reason.

Its a pretty simple deadline i have no idea why it refuses to trigger.

Anyidea's i am totally out of ideas here... I am on 4.7C

I have done this on 4.5B and ECC5.0 before... it would work then just by doing what i have done before...

Any clues anyone!!!!!!!!!!

[Former Member · Accepted solution]

Hi Abishek,

Try running RSWWDHEX in SE38, then run RSWWERRE and see if the DL item appears. It may be that your system is set up for periodic deadline monitoring and thus would not action the item immediately.

If this doesn't work let us know and I'll try to think of something else.

Regards

Gareth

[Former Member · Accepted solution]

Hey Gareth

When i execute RSWWDHEX i get one entry edited for RSWWERRE it gives 0 entries processed.. but it still does not trigger the deadline...

But one more thing i think periodic monitoring could be a point cause i noticed that it does go into deadline mode after a lot of time. But the deadline does trigger.

Thanks for bringing this up it helped me explain atleast some part of it.

Lemme know if you can think of something else

[Former Member · Accepted solution]

Well just to add to my misery... it triggers late and does not send the workitem to the next person... even if I put a hard code user id!!!!!!!.....

Maybe the system is all screwed up

[Former Member · Accepted solution]

OK. First thing's first. Refresh the buffers using SWU_OBUF and refresh the org environment using the option in SWUS. Then try the following:

1) Open the deadline period up to 10 minutes or so. This is to ensure you aren't tripping over your own workitem when the DHEX program runs.

2) Try setting a modelled deadline with a SendMail task in the deadline processing leg. This will identify whether the issue is the deadline method in the step, or with the deadline setup for the system.

Before doing either it is always a good idea to talk a walk for ten or twenty minutes to clear your head and refresh your thoughts. First got this practice from "Zen and the Art of Motorcycle Maintainence" and it often is instrumental in finding solutions.

Let us know how you go.

Regards

Gareth

[Former Member · Accepted solution]

Well i tried the below.. and the Mail does get sent with the modeled deadline... to the user mentioned over there . . so now it looks like there is some deadline setup issue. Cause if i dont use the modeled deadline and try and move the WI to the respective user it does not move the WI there.

Thanks for the Zen advice i took it and went home straight away . . .

[Former Member · Accepted solution]

another point.. even if the modeled deadline gets fired it does not update the deadline status parameter in the container

[Former Member · Accepted solution]

Well to add more to the issues...

Here is what is happening now...

1 . deadline fired for user 1.

2 . Deadline message received by user 2 .

3 . Now none of these 2 can process the workitem (display document).

4. In the Workflow i have added a condition after this display document to check the deadline status flag. But the Graphical WF log shows that it did not reach that step at all.....

there is no modeled deadline done here... just the deadline and the step after that

this is how it looks

[display document] - It is stuck iin this step even if the deadline is triggered

.........|...........

if deadline reached do X else Do Y

Message was edited by:

Abhishek Dhoundiyal

[Former Member · Accepted solution]

Hi

What is the status of the display work item after the deadline has been reached?

Regards

Gareth

[Former Member · Accepted solution]

Hey...

The workitem was stuck.. i just refreshed the Org... and it seemed to work.

The system settings were not the best.. I had it moved to another box for testing.. for now its not giving any issues...

Thanks for your help and patience!!!

10/10 for your pointers

[Former Member · Accepted solution]

Hi

That is good news.

Regards

Gareth