I am facing an issue with item category determination.
I have a order type ZOR
with combination of ZOR + NORM = ZTAN.(default Item category)
Further, I can add ZOR + NORM = ZKLN (manual item category)
Now, while creating the sales order manually, I have option of selecting the Item categories.
But, how this will work, when sales orders are creating automatically. How the system will understand when to use ZTAN and when to use ZKLN.
Just to add, we are also using order reason for item category ZKLN. So is there any user exit available, where I can, if Order Reason is ABC, then determine item cateogry as ZKLN, Else, ZTAN.