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Former Member
Mar 27, 2007 at 11:51 AM

ITS connection failed

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Hi all,

I know this issue has been discussed on the forum several times. I have referred to most of them, but I am unable to get this to work.

I am trying to create Transaction iViews - SAP GUI for HTML

For this, I am trying to create a system and set the ITS properties. I have activated the following services

<b>default_host/sap/bc/gui/sap/its/webugi</b>

and

<b>sap/public/bc/its/mimes

sap/public/bc/icons

sap/public/bc/ur</b>

I have published the internet services SYSTEM, WEBGUI and SHUFFLER to site INTERNAL.

The entries that I have used for ITS in the system are:

<b>ITS Host Name: <hostname with domain>:8000

ITS path: /sap/bc/gui/sap/its/

ITS protocol: http</b>

When I test the ITS Connection I get the following error:

ITS Connection

Test Details:

The test consists of the following steps:

1. Check the validity of the system ID in the system object

2. Check whether the system can be retrieved

3. Check whether the system object has a valid system alias

4. Check whether a SAP system is defined in the system object

5. Validate the following parameters: ITS protocol; ITS host name

6. WAS_AND_ITS_CONNECTION_TEST_DETAILS_RESOLVE_NAME

7. WAS_AND_ITS_CONNECTION_TEST_PING_SERVER_DETAILS

8. Check HTTP/S connectivity to the defined backend application

Results

1. The system ID is valid

2. Retrieval of the system was successful

3. Retrieval of the default alias was successful

4. The system object represents an SAP system

5. The following parameters are valid: ITS Protocol (http) ITS Host Name (<hostname with domain>:8000)

6. WAS<hostname with domain>CONNECTION_TEST_HOSTRESOLVE_RESULT_PASS

7. WAS<hostname with domain>AND_ITS_CONNECTION_TEST_PING_SERVER_FAIL

And the iview gives a "Internet Explorer cannot display the Webpage" error.

How can I resolve this ?

Thanks and Regards,

Reena

Reena Prabhakar