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Former Member

Installation of SAP Business Objects Client tools 4.2 SP3 errors out GDI+ is required

Hi All,

Once the client suite 4.2 SP3 installed, and when IDT is launched , while building the data foundation layer on a relational connection, it errors out as below:

Could you let me know how this error can be resolved. We tried a clean uninstall and re-install but its still erroring out. Plz help.

Server : 4.2 SP3 Clients : 4.2 SP3

Thanks,

Satya

idt-error.jpg (34.4 kB)
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    Former Member
    Jun 08, 2017 at 10:19 AM

    We have tried with a user who has admin privileges on the system(Windows 7 machine) and it worked without erroring out.

    Seems to me like a permission issue on the control file.

    Whats interesting is , it errors out despite we give full control permission on this file path:

    C:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\win32_x86\gdiplus.dll. But alteast from your help, we see that's it something to do with permissions. Thanks for your help Denis.

    Regards,

    Satya

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    • If Admin user works - it is definitely with file or registry permissions, you can find where it comes from by using Process Monitor - it'll show which files/registry is not accessible.